By creating an account via the app, riders will be able to transition to the new system more smoothly. Until the full WisGo system launches, MCTS encourages riders to continue downloading the Umo app in the Google Play and Apple Store. The rider experience will include the full benefits of the new fare collection system via the Umo app once the system is available in 2023. MCTS switched to a new mobile app to accommodate the account-based system and is set to begin installation of validators on buses throughout the winter.

Phase Iĭuring Phase I, after an extensive review of requirements and completing the proposal process, MCTS says it chose Cubic’s Umo Mobility Platform for its innovative and flexible back office, user-friendly mobile application, hardware compatibility and widest solution for a retail network. That's why modern transit is a necessity-to meet the changing needs of employers and residents alike-and MCTS is ready to deliver it,” said Kristina Hoffman, spokesperson, MCTS. “Metropolitan Milwaukee is transforming into a world class city, with more conventions, cruise lines to our port, internationally recognized sports teams, additional airline services, leading hospital systems and institutions of higher learning. The new system is expected to launch in mid-2023, alongside Milwaukee County’s first bus rapid transit (BRT) service, introducing a new era of transit in Wisconsin. Milwaukee County Transit System (MCTS) announced it will transition to its modernized fare collection system in three phases that includes estimated timeframes provided there are no further supply chain delays.

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